Choosing a care home is like choosing any other home – it’s very personal and there's no ‘one size fits all’. It can be difficult to know where to start, what to look for or which questions to ask. Our checklist can help you feel more confident when looking for a care home, so you can make the decision that's right for you.

Our care home checklist

Download our care home checklist >

You can download this checklist and use it when you visit a care home. It doesn’t cover everything and you don’t have to answer all the questions. It's designed to help you remember what you want to ask and to write down your thoughts.

If you're looking at a care home for a relative, try to put yourself in their shoes and think about what would make a good home for them.

Where to start

A lot depends on what care you need – now and in the future – and what you can afford, but you should also pay attention to what matters to you. You will probably want to know:

  • how you will settle in
  • whether it will feel like home
  • what will happen if your circumstances change.

It’s a good idea to draw up a list of things that are important to you and how you want to live and divide it into what is a necessity and what you would like to have.

You may be worried about losing control or independence, and you may have to make some compromises. But the clearer you are about your needs when you start looking at care homes, the more likely it is that you will find one that meets your needs.

Before you visit

There are some things you can find out before you go, such as:

  • the names of the manager and key staff
  • fees and additional costs
  • if they have places available
  • their care home regulator rating.

When you visit

There will be a lot to take in when you visit, which is why it’s a good idea to have a checklist. If you can, try to go with a friend or family member. They can offer you moral support, make notes and give you a second opinion.

The sort of things you will be considering include:

  • the location and facilities
  • your room
  • social activities and entertainment
  • the staff
  • whether the home can cater for any special requirements, both now and in the future, such as dementia care.

Practicalities

If you like the care home you will want to find out more about:

  • fees
  • any extra costs – for example, for services such as hairdressing or chiropody
  • insurance
  • contracts
  • complaints procedures.

What if you forget something?

Don’t be afraid to call and ask follow-up questions. You could even drop in unannounced. A good care home will welcome you and be prepared to answer all your questions.

Download our care home checklist >

 

Also of interest

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